I was in Singapore over the weekend for my cousin’s wedding. Just a very short, two day trip that should be a no-brainer. Some of you went to Canada over the weekend, I only went to Singapore.
There I was in the middle of Singapore with my 6-year old nephew in tow, unable to check into our hotel yet because we’d to wait for my sister who was arriving on a different plane at a different time.
But I wouldn’t have been able to know if they’d reached the country already. I also couldn’t reach my parents who were on yet another different transportation mode entering Singapore.
In a foreign country with a child in hand unable to reach my family/ friends because for some unknown reason, my DiGi roaming didn’t work. No access, cannot connect to SG mobile operators.
You buggers are so darn lucky that Singapore’s public phones work so darn well. If not I would have kicked up a bigger fuss.
Yes of course I asked to have my roaming activated. I vividly remember asking the guy who did my MNP – “INTERNATIONAL ROAMING ACTIVATED AR?” “Yes yes yes..” “SURE OR NOT? I WANT MY ROAMING YOU KNOW! INTERNATIONAL ROAMING GOT SWITCH ON AR??” “Yes of course got lor…”
Why do I remember it so clearly? Because I was from Maxis, then switched to DiGi, then to Celcom then back to DiGi. I’m not a novice at this.
Every single time I switch, I make it a point to ask for roaming services. So that I’d never be caught in a situation like I was in Singapore last weekend.
Later, I used my sister’s phone to call to DiGi’s customer service line. “Sorry miss, your roaming’s not activated.”
Of course. Who would have figured? -_-”
Was it my fault for assuming that I’d have roaming because I specifically asked for and was assured that I had it when I went to get this plan?
Or did DiGi just really screwed up on this one?