sunlight radio taxi & restoran sri ganesh seksyen 11 suck
So I’ve without my own car for a week now. Horng kindly lent me his car during weekdays but he needed it for the weekend. Since I have OBC sessions on Saturday mornings, I thought I’d take a taxi to Padang Astaka and asked Bev if she could give me a lift on the way home.
As I have to leave my house at 6.15 am (just to be sure), I thought I’d call and book for a taxi the night before. So I did and it happened to be Sunlight Radio Taxi (I have a few taxi companies’ numbers in my list). After handing over my details, I asked the operator if the ride was confirmed. She said yes, and that they would call me at 5.45 am to reconfirm the booking. There would also be an extra charge of RM2 for the advance booking. Fine, I said… when I had to rely on taxis many years back, it was RM1. I can live with an additional RM1.
Next day, 6 am, no phone calls. I called the company again to double check on my ride. She said it’s on the way. The taxi driver was a nice young chap, friendly and amiable. When we reached Padang Astaka, the metre read about RM10. Below that was RM2 which I assumed was the additional charge. I gave him RM12. He was puzzled and said that the add-on charge was not RM2, but RM10.
What the fuck?
I called the taxi company again. A different operator answered, and I asked about the charge. She claimed it was RM10 because the booking was made the evening before. I told her that the operator I spoke to said the charge was only RM2. She said no, it’s RM10. The conversation then went something like this:
Me: Look, I was told that it was RM2. I am not going to pay RM10.
Operator: You still have to pay RM10.
Me: I am not going to pay RM10 as I was told it was RM2.
Operator: I will scold my staff but you still have to pay RM10.
Etc etc.
If you were in my shoes, you tulan or not? The poor taxi driver was in a bit of a spot, and I don’t blame him at all as some of the money goes back to the taxi company. Finally I gave up, hung up the phone and gave an additional RM10 to the guy. It was not his fault.
Sunlight Taxi Company, you suck.
— — —
After OBC sessions, we’d usually go to a mamak in Seksyen 11. We’ve been going to Restoran Sri Ganesh (RSG) for a while then switched to Restoran Al-Berkat (RAB) which was a few shops down the road during the recent Deepavali. Last Saturday for some reasons that I’ll not get into here, we went back to RSG.
I’ll admit that the PJ Bravo can be a noisy bunch. After all, we just went through a full hour of hard work, so adrenaline was flowing all over. There was also a lot of us, so sometimes we’d speak louder for the message to be carried across. I’m sure you hang out with a big bunch of people sometimes, you know how it gets.
That morning, we were no quieter or louder as usual. Then out of nowhere, one of the RSG staff came and shushed us. Then he told us to lower it down. There were many evil side way glances and random mumblings from other staff as well.
What the fuck?
So we got up, paid for whatever we consumed and headed to RAB. The guys at RAB were so happy to see us. They have much better and faster service, they already know what some of us eat and drink, they hand out ice water without us even asking, they were fine with our level of noise. And I’m not saying all that just because we were dissed by RSG.
At one point, we decided to sing Happy Birthday to Sharon (because it was her birthday). The staff smiled and grinned and clapped along, so did a few other patrons.
Never going back to RSG again. Restoran Sri Ganesh, you suck.
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as i was reading your post, i was like wah why you so lucky, only get to pay 2 bucks, cos i always get charged 10 bucks for advanced booking.
T____T
anyway radio cab, sunlight, supercab, whatever, they all suck. i call for cabs all the time cos i dont live near a main road (nor drive), and cab companies are such a source of near-heart attack experiences for me.
nvm the operators damn lousy attitude when taking calls, but their drivers can be such assholes too. the best one i ever got was this guy with a rigged meter and wanted to charge me something like RM 28 from my place to bangsar (usually it’s RM 15). when i refused to pay, he said to me — “if you dont pay me now, i just have to make one call out to the whole sunlight network and everyone will BLACKLIST you! no one will EVER fetch you again! you think you customer you tai sai is it?”
LOL WTF
Yes, a very nice ranty post. I like! =D
Yup…boycotting Ganesh to the max!!!
pinkpau: in this case, i was TOLD it was RM2… so exert customer rights also susah
when u come back u should start driving la
HB: thanks
Tracy: indeed!
since when calling the taxi a night before makes it extra RM 8? :S
Yeah, I’m told the taxi service in Malaysia is quite rubbish. Sunlight’s misinformation is outright terrible!
But then again, have a heart, the cabbies here are some of the lowest earning in the region.
The moral of this entry is: Never ever offend Miss Suanie! Sei chor tou mm chi mat si.
Yah Taxi companies generally blow here big time, best is if you need a taxi regularly find one good taxi you know and arrange something with them.
“Operator: I will scold my staff but you still have to pay RM10. ”
Typical IDC attitude! Hahaha
I’ll start a new cab company for better service!
Then, everyone can “Cab” happily… hahaha
KY: since i found out last saturday, heheheh
davidlian: i do have a heart. if i was told that it would be RM10, i would have called for a cab at 5.45 am instead of the evening before.
hiphog: nah. i’m actually a very patient person, if you haven’t noticed before!
ST: car’s coming back soon, yay!
yapthomas: do it ahyap!
I wonder if complaining will ever work with cab companies? Unlike SW takes matters as such very seriously.My cabby is attached to SW and most of the phone operators are also very polite.Ever tried SW?
Okay, magnify the Sri Ganesh boycott here hahaha!
Yap thomas lets start mou?
Look for VCs to start our company!
What do they have to be pissed out about, it’s a friggin mamak for god’s sake, everyone’s noisy there, including most of the staff! -_-”
I have my very own regular tax cab driver. lives near my home, honest, and always on time. I call him everytime I need a cab, which is usually when i need to go to the airport…
I think you’re doing the right thing. Pay him and then tell the whole world how bad this sunlight taxi is. Then, write to the major newspapers!
megaa: nope, but i will try next time. i don’t take taxis often — before i did, there were only sunlight, public, telecab and 1 more that i forgot. need to load up on numbers.
suertes: action louder than words
yeehou: i want a slice of the pie
mellissa: we wouldn’t have been so pissed if they weren’t so rude about it!
eyeris: i don’t travel the world like you do mah
eiling: google will pick it up
try 1300 88 0303 taxi dude
bodoh, rm10 pun mau bekira, cilakak, beli arak banyak2 bole plak
RM10 not money issit? sor hai